We are CovertSwarm Limited, registered in England & Wales number 12564314.
We do not collect any personal information from you when you browse our website unless you sign up for information or send us an inquiry.
If you register as a customer of any of our services, we will ask you for personal information such as your name, address, telephone numbers and email address. We may also ask you for other information that would be relevant for customer surveys or marketing offers.
We will never sell any of your information.
If you are a registered customer we may use your personal information to:
Confirm acceptance of your registration
Communicate with you about our services
Check that you are a registered customer if you call us
Collect payment from you
Let you know by email about any changes to our services and website
Market our products and services to you
Improve our understanding of the type of customers we are attracting to our services and how they use the services.
To provide you with better service
We will not pass your personal data to third parties except as necessary to provide our services to you or as required by the processes of the law.
We sometimes need to share your personal information with the partner companies which we use to provide some of our services. We do not allow these companies to use your personal information for any purposes beyond providing our services to you.
If we receive a Court Order requiring us to reveal your identity, we will do so.
If there is a change in the ownership of CovertSwarm or any of its assets, we may have to disclose personal information to the new owner.
We also collect information from visitors to our website and registered customers to help us improve our website and services. This information tells us, for instance, how many visitors there were to our website, when they visited, for how long and which areas of our website they went to. This information helps us to assess which parts of our website are popular or need improving.
We may share this data in an aggregated form with our partners but only in ways that do not identify any living individuals.
If you want to know what personal information CovertSwarm holds about you and you are a CovertSwarm customer, please write to us at the following address: Data Protection Manager, CovertSwarm, International House, 24 Holborn Viaduct, London, EC1A 2BN
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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